Optometric Management Tip # 7   -   Wednesday, March 06, 2002
The NSF Check - Not So Fast

Any optometrist who collects fees from patients has dealt with this unpleasant acronym - NSF. Non-sufficient funds - also known as the bounced check - is a reality in business that could be due to an innocent error, or it could be the first sign that you are not going to be paid for services and materials that were already delivered.

We have found a pretty good way to handle this event:

Of course this technique doesn't always work - but it is worth a try because it makes you less dependent on the patient. We do charge a small re-processing fee for bad checks, and if the patient does not make good, we do not accept any future checks from that party.
Best wishes for continued success,

Neil B. Gailmard, OD, MBA, FAAO
Chief Optometric Editor, Optometric Management