This month, we're exploring how outsourcing and technology like AI can help your practice focus on patients. We discussed the repetitive but essential tasks outsourcing can take off your plate last week, so let's turn to the second major shift helping practices reclaim their time and focus—the use of artificial intelligence (AI).
While the technology isn’t quite ready to handle pulling insurance authorizations and entering them into the patient management system, it is making incredible progress in one key area: scribing.
AI-powered scribe tools are designed to reduce the burden on doctors of writing their notes into the EHR. Some systems work by listening to conversations and writing in a notes tool. Others use voice commands or preset templates to streamline the process. In exams, this means faster charting, better consistency, and more time to engage directly with patients.
AI is also an excellent tool for team training and problem solving. When a unique situation arises or a team member needs clarity on a disease, lens, or type of frame, AI can be quicker and more effective than doing a generic internet search because your team can get tailored answers in seconds. They don’t need to spend time digging through articles or guessing the right keywords. These tools help build the team’s confidence and support smoother, real-time decision-making.
And the technology keeps getting better. Each slight improvement helps create a more focused and present office environment, where the patient stays at the center of everything you do.
